Newsletter

Conditions of use

Please read our T&C

Maytali’s Jewellery welcomes you to our website! Please enjoy scrolling through our collections and please don’t hesitate to contact us if you have any questions.

1. Registration

-To purchase items from our website, we recommend to open an account with us. This is a simple form and you will be provided with log in details. We will not ask for any credit card details or any sort of financial information. By registering, you can keep track of your purchases and any previous purchases made.

-We will never publish or sell any of your details to third parties. We never keep (view) card information as payment is processed via PayPal.

2. Stock Control

-In the event that we do not have a particular item in stock, please purchase item(s) as usual and allow up to 28 days for delivery. We strongly aim to dispatch your item(s) in 14 days. We have all of the listed products in stock! Please check the description where you will find how many of a particular item we have in stock.

PLEASE NOTE: If the product is a SALE item or on 'SPECIAL OFFER', we will usually have only ONE of that particular item in stock. If you would like more than one of a SALE or Special Offer item, you may be charged the full product price for item that needs to be ordered. Please contact us.

CLEARANCE SALE: Our clearance sale is just that! We only have a 'clearance sale' when we are expecting new stock, change of brand etc. NO REFUND is given on CLEARANCE STOCK

-Michal Negrin fashion: We stock minimal quantities of the Michal Negrin fashion collection. Each Michal Negrin fashion item is made to order. Please allow up to 28 days for delivery. We strongly aim to dispatch your item(s) in 14 days.

-If you require an item from the Michal Negrin range for a special event. Please email us the date that you require the item by. We will check if it will possible to make the item by that date so please allow extra time. We suggest that you notify us a minimum a 3-4 weeks prior to event date.  

3. Business Hours

-We aim to reply to all emails same day or working next day.

-During busy periods, we work late evenings and Sundays.

-We do not work or reply to emails late Fridays or Saturdays nor do we work/nor post items during Bank Holidays.

4. Delivery

-We aim to post your item(s) as soon as payment clears! (Providing that we have your item(s) in stock and the time you place your order. If you place your order after 3.30pm UK time, your parcel will be posted next working day). Please read our ‘Delivery’ page.

Postal charges are not refundable. If we offer a special promotion that includes ‘free postage’ we will deduct the postal costs to any refunds given back.

We keep all postage receipts and you may request copies in writing (email) only.

5. Prices

-All our prices are in UK Pounds (GBP). If you require the prices to show in different currencies, please click on the currency that you prefer using our currency converter which is displayed on the products page.

-Maytali’s Jewellery reserves the right to change the prices of items at their sole discretion at anytime. We aim not to change our prices but, in the event of wholesale price increase and other forms beyond our control, we might have to update our prices. We still aim to be the best priced!

-Maytali’s Jewellery are not responsibly for any custom duties or other taxes that apply to international countries. These additional costs (if they apply) are responsibly by you, the customer.  

6. Michal Negrin’s Guarantee Policy

All Michal Negrin Jewellery comes with a lifetime guarantee.

Michal Negrin’s Policy can be viewed at http://www.michalnegrin.com/Privacy_Legal_Terms

Clause number (14). Maytali’s Jewellery must abide by these terms and have no control over any items being not excepted for repair by Michal Negrin Ltd.

Please view our ‘Michal Negrin Guarantee’ page for more information.

  7. Customised Orders

We welcome custom Michal Negrin orders.

We can not exchange or refund any orders that have been modified to your specifications.

We do not except returns on custom orders.

Custom orders will be charged at the recommended retail price

8. Michal Negrin Fashion collection

Please read our ‘Returns Policy’.

We can only provide an exchange or an e-voucher for the value of item(s)for any returns of Michal Negrin’s fashion collection. If an exchange or e-voucher is not wanted, we will refund only the cost of item(s) minus 20% restocking fee.

We will not accept any items that we believe have been worn by customers.

9. Amendments

Maytali’s Jewellery reserves the rights to amend the Terms and Conditions without prior notice.

Maytali’s Jewellery reserves the right to not serve any customers that abuse the T&C’s.

Maytali’s Jewellery promises to provide customers with an excellent service and keep our prices as low as possible.